Ordering & payment
Which payment methods do you accept?
We accept Visa, Mastercard, American Express and Discover cards, plus Apple Pay and Google Pay where available. Payments are processed securely by our payment provider; we never see or store your card details.
Is it safe to shop with you?
Yes. Our checkout is encrypted (SSL), payment processing is handled by a PCI-compliant provider, and we only use your details to fulfil your order — see our Privacy Policy.
Can I change or cancel my order?
If your order has not yet been dispatched, email us as soon as possible and we will do our best to help. Once an order has shipped it falls under our Returns & Refunds policy.
Shipping
How quickly will my order ship?
Orders are dispatched within 1–2 business days. You will receive a confirmation email with tracking once your parcel is on its way. See Shipping & Delivery for delivery estimates.
Do you ship internationally?
We ship within the United States and to selected international destinations. Available options and costs are shown at checkout once you enter your address.
How can I track my order?
Use the Track your order page with your order number and email address, or click the tracking link in your dispatch email.
Returns & refunds
What is your returns policy?
Unopened, sealed products can be returned within 30 days of delivery for a full refund of the product price. For hygiene and safety reasons we cannot accept opened consumables. Full details are in our Returns & Refunds policy.
My order arrived damaged or incorrect. What do I do?
We are sorry! Email us within 7 days of delivery with your order number and a photo, and we will send a replacement or issue a refund — whichever you prefer.
Products
Which brands do you carry?
We carry two: Dynace (Dynamic Ace Global) and Revoobit (miiracare). You can browse either from the Brands menu.
Are your products genuine?
Yes. Everything we sell is genuine Dynace or Revoobit stock and arrives factory-sealed in its original packaging.
Which products contain NMN?
Rocenta, Ace Brew and Collagène are all formulated with NMN (nicotinamide mononucleotide). You can browse them together in our NMN formulas collection.
Which products contain caffeine?
Ace Brew, Triple Root Coffee, Miira Coffee and Miira-Lanang are coffees and naturally contain caffeine. Urbanism contains caffeine from green coffee, matcha, guarana and green tea. These are best enjoyed in the morning or before 4 pm, and are not recommended for people sensitive to caffeine, children, or during pregnancy or breastfeeding.
Are there any allergens I should know about?
Ace Brew’s creamer contains milk protein. Collagène contains fish (marine collagen). LyftMax contains soy. Miira-Cell+ contains fish (salmon ovary peptide) and a bee product (propolis). Full allergen and caution notes are listed in the “Good to know” section of every product page.
Are any products for men or women only?
LyftMax is formulated for adult women. Triple Root Coffee and Miira-Lanang are formulated for adult men and, as a precaution, are not recommended for women. All other products are suitable for adults of any gender; AceGuard is also suitable for children over 6.
Can supplements treat a medical condition?
No. Our products are food supplements and personal-care items intended to support a healthy lifestyle. They are not intended to diagnose, treat, cure or prevent any disease and are not a substitute for professional medical advice. Please consult your healthcare provider before starting any supplement, particularly if you are pregnant, nursing, taking medication or managing a health condition.
How should I take a product?
Follow the directions on the product label and in the “How to use” section of the product page. Do not exceed the recommended serving.