Processing time
Orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays). Orders placed after 2pm local time, or over the weekend, are processed on the next business day.
Delivery estimates
| Destination | Service | Estimated delivery |
|---|---|---|
| United States | Standard tracked | 3–7 business days after dispatch |
| United States | Expedited | 1–3 business days after dispatch |
| International | Tracked | 7–21 business days after dispatch |
Estimates are provided by our carriers and are not guaranteed. Delivery times may be longer during peak periods or due to circumstances outside our control.
Shipping costs
Shipping costs are calculated at checkout based on your delivery address and the weight of your order, and are shown before you pay.
Tracking
You will receive an email with a tracking link as soon as your order is dispatched. You can also use our Track your order page at any time.
International orders, duties and taxes
International orders may be subject to import duties, taxes and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in our prices or shipping costs. Please check your country’s regulations on importing food supplements before ordering.
Lost, delayed or damaged parcels
If your parcel is late, lost or arrives damaged, please contact us with your order number and we will resolve it quickly — by replacement or refund.