Last updated: September 2026
By using this website and placing an order you agree to these Terms of Service. Please read them carefully.
1. About us
This website is operated by Tenngoss. Our contact details are available on the contact page.
2. Products
We sell food supplements, botanical drinks and personal-care products. Our products are not medicines. They are not intended to diagnose, treat, cure or prevent any disease and are not a substitute for professional medical advice. Product information on this site is provided for general information only. Always read the label, follow the directions for use and consult your healthcare provider before starting any supplement, particularly if you are pregnant, nursing, taking medication or managing a health condition. Products are intended for adults unless stated otherwise.
3. Orders and acceptance
When you place an order you are making an offer to buy. We will send an order confirmation by email; a contract is formed when we dispatch your order. We may refuse or cancel an order — for example if a product is unavailable, if there is a pricing error, or if we suspect fraud — in which case any payment taken will be refunded in full.
4. Prices and payment
All prices are shown in US dollars and include applicable taxes unless stated otherwise at checkout. Shipping costs are shown before you pay. Payment is taken at the time of order via our secure payment provider. We do not store your card details.
5. Shipping
Delivery times are estimates and are not guaranteed. Please see our Shipping & Delivery page. Risk in the products passes to you on delivery.
6. Returns and refunds
Our Returns & Refunds policy forms part of these terms.
7. Accuracy of information
We make every effort to keep product descriptions, images and prices accurate. Packaging may occasionally differ from the images shown. If we discover an error in the price of a product you have ordered we will contact you before dispatch.
8. Your account
You are responsible for keeping your account details secure and for all activity under your account.
9. Intellectual property
All content on this website — text, images, logos and design — is owned by or licensed to Tenngoss and may not be reproduced without permission. Brand names and product names belong to their respective owners.
10. Limitation of liability
Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you in connection with an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss.
11. Governing law
These terms are governed by the laws of the jurisdiction in which Tenngoss is established, and any disputes will be subject to the exclusive jurisdiction of its courts, without prejudice to any mandatory consumer rights you have where you live.
12. Changes
We may update these terms from time to time. The version in force at the time of your order applies to that order.
13. Contact
Questions about these terms? Contact us.